Accessibility guide - Luneur Park

ACCESS FOR DISABLED VISITORS

Minors holding Italian Law 104 exemption are entitled to free admission. Adults with a 100% disability are entitled to free admission to the Park only, while there is no free admission to the Splash Zone. In both cases, in order to take advantage of the facilitations, Visitors must present some documentary evidence of disability to Park's ticket office. No concessions apply to accompanying adults, at least one of whom is required on each attraction. Disabled persons are not required to make reservations for either the Park or the Splash Zone. We encourage adult companions to purchase tickets online, especially for the Splash Zone.

To find out which attractions can be accessed, please consult our accessibility guide:

The Lunapass also allows many of our guests with disabilities to access rides and itineraries via dedicated gateways or to more easily enjoy shows and services. We understand that our guests with disabilities have a variety of needs, and it is our goal to make every effort to provide the required assistance.

Luneur Park accessibility guide

I'm going to have fun for sure!

Welcome to the Garden of Wonders, Luneur Park, a magical place inhabited by Owls and Night Birds whose job it is to entertain all children, attending to their every need. Their greatest magic is to guarantee everyone a unique experience, always safe and carefree, with moments of togetherness, inclusion and fun for everyone, young guests and their families.

To give you more information about each experience and Ride at Luneur Park and to share with you which ones are suitable for our guests with disabilities or special needs, depending on their individual preferences, we have prepared this handy guide, which we will now explore together.

Remember: every good game has its rules!

Our Owls remind you that you are all required to comply with the rules of the Park, the safety instructions given by the operators, and to observe the signs posted at the entrance to each Game or Ride.

We have drawn up these measures to safeguard the health and safety of each of you. We ask you to observe the restrictions and constraints that apply to each experience, taking into account the complex evacuation procedures that some of them entail.

We provide the Lunapass service together with the accessibility guide when the carers of disabled users sign to accept the relevant obligations and responsibilities.

It has been devised to facilitate access to Park facilities by visitors with special needs and their carers and companions.

In the Garden of Wonders, the carer of a guest with motor and/or cognitive disabilities must be an adult of legal age, must be adequately informed of any difficulties of the assisted person and is responsible for them.

This is why we have produced this guide, to provide carers with all the information they need to assess and decide for themselves whether or not an experience or Ride is suitable for the assisted person.

In addition, after reading the regulations, restrictions and requests concerning the use of the Rides, we recommend that any accompanying person who still has doubts should try them out for themselves beforehand and decide accordingly.

In case of necessity, the accompanying person must provide support to the assisted user.

The staff of Luneur Park is not authorised to physically move visitors, provide medication or take the place of the carer for any reason.

NOTE: The accompanying person must always go on the Ride together with the assisted person and is responsible for them. Groups must always have a sufficient number of carers to ensure proper use of the Rides and Workshops in the Park.

IMPORTANT! Users of the Rides must be able to:

Ensure sufficient trunk and neck strength to keep the head on the seat headrest.
Stay upright while sitting and absorb the most sudden sharp movements.
Counteract acceleration by continuously grasping the handles of restraint devices with at least one hand and arm.
When seated, both natural or prosthetic legs should extend to the edge of the seat or extend below the knee.

Each little guest and their companions must be able to independently assess whether a Ride is suitable for their physical and/or mental conditions.

We recommend that users use common sense and act responsibly while playing in one of the Park's attractions, always respecting all verbal and written warnings and instructions.

For safety reasons, guests must remove their prostheses before using the Rides where applicable or as instructed by the operator.

Should the Ride stop for technical reasons, guests may have to leave the attraction and, in some cases, may have to disembark at a different point from the entrance station.

Don't worry about it! Luneur Park staff are trained for this type of situation and will impart safety information and show the way to the nearest exit. Special walkways, lifts or ladders may also be used to evacuate users from high points or where there are obstacles to be overcome. The carer should explain the situation to the assisted person and assist him/her with the transport.

Bye for now, and have fun!

(Lunapass symbol)

Look for the Lunapass symbol on each Ride to locate the access reserved for you.

PICTOGRAMS

- Pregnant women.

- People with heart and cardiovascular problems or who suffer from high blood pressure.

persons who have recently undergone surgery or who suffer from other physical conditions that may be aggravated by using the Ride;

- People with back, neck or other orthopaedic problems.

Guests with casts or who suffer from other physical conditions that can be aggravated by using the Ride.

- Guests in wheelchairs.

- Guests with prostheses.

- Visually impaired guests.

- It is necessary to transfer the guest from the wheelchair.

- Guests must secure or remove prostheses before getting on the attraction.

Big Ferris wheel

The historic Luneur Park attraction does not exert significant forces.

It performs a rotating movement at low speed, which may induce dizziness, vertigo and nausea.

ATTENTION: an adult companion can care for not more than two disabled persons.

Guests with a guide or help dog must leave the dog with a companion.

Minimum height: 90 cm Children with a height between 90 cm and 150 cm must be accompanied by an adult.

Giò Caschetto

The attraction reproduces a small construction site run by the Owl Builder "Gufetto Milvio". Children can explore it while riding on cute construction vehicles sized especially for them.

This Ride does not exert significant forces.

Abdominal seat belts are adjusted manually.

Disabled passengers could give rise to dangerous situations if they get on and off the Ride on their own.

Maximum supervision by the carer is required. Please remain seated during the entire ride and do not dismount while it is still underway.

ATTENTION: an adult companion can care for not more than three disabled persons. Guests with a guide or help dog must leave the dog with a companion. Children below 90 cm in height must be accompanied by an adult.

Giostra Re Artù (King Arthur's Joust)

The most classic "horse carousel", which depicts the adventures of the Knights of the Round Table, does not exert any particular force as it moves with a slow rotation, with some horses also moving gently up and down. Please take great care when getting on and off the higher horses. Disabled passengers could give rise to dangerous situations if they get on and off the Roundabout on their own. Maximum supervision by the carer is required. Please remain seated during the entire ride and do not dismount while it is still underway.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. Children below 105 cm in height must be accompanied by an adult.

The Pedalibus

Magic flying bicycles that rotate slowly and, if the passenger wishes, also move up and down at different heights. Riders may experience some loss of orientation and a sense of nausea and/or dizziness. Restraint is ensured by manually adjusted abdominal belts. Disabled passengers could give rise to dangerous situations if they get on and off the Roundabout on their own. Maximum supervision by the carer is required. Please remain seated during the entire ride and do not dismount while it is still underway.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. Minimum height: 90 cm Children with a height between 90 cm and 120 cm must be accompanied by an adult.

The Volasù

The flying hot-air balloons in this attraction move up and down as they rotate on their axis at moderate speed under the rider's control. Disabled passengers could give rise to dangerous situations if they get on and off the Roundabout on their own. Maximum supervision by the carer is required. Please remain seated during the entire ride and do not dismount while it is still underway.

ATTENTION: an adult companion can care for not more than two disabled persons. Guests with a guide or help dog must leave the dog with a companion. Minimum height: 80 cm Children with a height between 80 cm and 90 cm must be accompanied by an adult.

The Little Safari

Our horse riders are not exposed to particular forces as they explore the countryside. The animals move at low speed under the control of their riders. Disabled passengers could give rise to dangerous situations if they get on and off the Roundabout on their own. Maximum supervision by the carer is required. Please remain seated during the entire ride and do not dismount while it is still underway.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. This Ride is for Children between 80 and 130 cm in height. Maximum rider's weight is 60 kg.

The Giocatonda

A delightful elevated adventure trail erected on a play area. You don't need to be particularly daring or have any special skills to enjoy this attraction.

ATTENTION: one adult companion must be available to care for each disabled person. Minimum height: 105 cm Maximum rider's weight is 90 kg.

The Tififone

The magical flying farm exerts moderate forces on its riders as a tornado whisks it off to the Emerald City. The combined movement comprises rotation at varying speeds, vertical raising and lowering as well as inclination with respect to the horizontal plane; the motion may induce vertigo, dizziness and nausea. Restraint is ensured by interlocked handles.

ATTENTION: an adult companion can care for not more than two disabled persons. Guests with a guide or help dog must leave the dog with a companion. Minimum height: 80 cm Children below 105 cm in height must be accompanied by an adult.

The Grande Alberone

The Great Big Tree, which protects the Garden of Wonders with its branches, is the most classic of the "seated roundabouts". This attraction exerts moderate forces with rotation and up/down movement to moderate height. It may induce dizziness, nausea and vertigo. Restraint is ensured by a rigid adjustable bar with a manually secured seatbelt. Minor bumps to the limbs between passengers may occur. The rider may voluntarily release the restraint and safety systems manually.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. Minimum height: 80 cm Children with a height between 80 cm and 90 cm must be accompanied by an adult.

The Maia Forest

The "Maia Forrest" is a recreational and sporting structure consisting of a raised fun adventure trail. It may induce dizziness and vertigo. You don't need to be particularly daring or have any special skills to enjoy this attraction.

ATTENTION: one adult companion must be available to care for each disabled person. Minimum height: 130 cm Maximum rider's weight is 90 kg.

The Great Frisbee

A spinning flying saucer that will whirl you up and down along a track. The combined movement exerts forces caused by rotation, up and down motion and vertical raising to moderate height. It may induce dizziness, nausea and vertigo. Restraint is ensured by interlocked handles.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. This Ride may not be used by guests with casts and/or spinal musculoskeletal problems. The rider must have full functionality of both legs and at least one grasping hand to hold on to the handles. Minimum height: 120 cm

Jumbo

The legendary Luneur Park flying elephants move up and down with clockwise rotation at moderate speed. Riders may experience some loss of orientation and a sense of nausea and/or dizziness. Restraint is ensured by interlocked handles. There are steps leading up to the boarding gate.

Rock 'n' Roll

A large, colourful mechanical swing that makes a wide swinging motion back and forth at moderate speed. Riders may experience nausea and/or dizziness. Restraint is ensured by interlocked handles.

ATTENTION: an adult companion can care for not more than two disabled persons. Guests with a guide or help dog must leave the dog with a companion. This Ride is for Children between 80 and 185 cm in height. Children with a height between 80 cm and 100 cm must be accompanied by an adult.

Barca Matta – Crazy boat

The boat that Nina Owl sails on seas of fantasy rotates and moves up and down with a "wave effect". Riders may experience nausea and/or dizziness. Restraint is ensured by interlocked handles.

Torrefronda

Climb up and down and bounce on this cute tree full of ladybirds. A fun attraction with a low-to-medium up-and-down speed at moderate height. Riders may experience nausea and/or dizziness. Restraint is ensured by interlocked handles.

ATTENTION: an adult companion can care for not more than two disabled persons.

Guests with a guide or help dog must leave the dog with a companion. Minimum height: 80 cm Children with a height between 80 cm and 90 cm must be accompanied by an adult.

Brucomela

The racing caterpillar that has always lived in the Garden of Wonders is a classic family rollercoaster with steep and sudden climbs and dives. It has abrupt movements at high speed. It may induce dizziness, nausea and vertigo. Restraint is ensured by interlocked abdominal handles. There are steps leading up to the boarding gate.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion. Guests with casts are not allowed to board. Minimum height: 100 cm Children with a height between 100 cm and 120 cm must be accompanied by an adult.

Banzai

The final test to become a true samurai is a thrilling duel amidst booby traps, moving bridges and twirling axes. While this attraction does not exert any particular forces, children may collide with each other and with soft objects in the play area. The structure is designed as a recreational challenge play attraction, a path enclosed within an inflatable with moving obstacles. You don't need to be particularly daring or have any special skills to enjoy this attraction.

ATTENTION: one adult companion must be available to care for each disabled person. This attraction is for Children between 95 and 145 cm in height.

The Luna Race

A fun ride aboard a colourful dune buggy, the "Luna Race" moves up and down with low-speed rotation. Riders may experience some loss of orientation and a sense of nausea and/or dizziness. Restraint is ensured by interlocked handles.

Magicirco

Clown Owl "Gufetto Tango" rides his fantastic circus train. This colourful playground does not exert any particular forces; however, children may collide with each other and with soft objects in the play area. This is a recreational sporting activity attraction. It comprises a path inside an inflatable with moving obstacles. You don't need to be particularly daring or have any special skills to enjoy this attraction.

ATTENTION: one adult companion must be available to care for each disabled person.

This attraction is for Children between 80 and 150 cm in height.

Buffoplano

This Ride has climbs and dives at low and medium speed. Riders may experience nausea and/or dizziness. Restraint is ensured by interlocked handles.

ATTENTION: an adult companion can care for not more than three disabled persons. Guests with a guide or help dog must leave the dog with a companion. Minimum height: 80 cm Children with a height between 80 cm and 105 cm must be accompanied by an adult.

Sudigiri

This Ride has moderately accelerated climbs and dives with a gentle rotation. Riders may experience a feeling of falling into space and a sense of nausea and/or dizziness. Restraint is ensured by interlocked handles.

ATTENTION: an adult companion can care for not more than three disabled persons. Guests with a guide or help dog must leave the dog with a companion. This Ride is for those between 90 and 180 cm in height. Children with a height between 90 cm and 105 cm must be accompanied by an adult.

Spinner

This is a mini rollercoaster for families and youngsters with an uphill climb and steep dive on a curved track; thrills are boosted by variable-speed rotation of the car. It presents changes in direction at speed that may cause dizziness, vertigo and nausea. Safety is ensured by means of dual safety restraint systems with safety belt and interlocked abdominal handle.

Montesogno

The mountain where the dream rivers rise is a large slide with one uphill climb and three downhill slopes. You climb up the ramp to the top of the attraction, and freely glide down in the dinghy until you reach the lower deceleration area. The attraction generates the sensation of falling into empty space and may induce vertigo, dizziness and nausea.

ATTENTION: one adult companion must be available to care for each disabled person. Guests with a guide or help dog must leave the dog with a companion.

This attraction is intended for those between 80 and 200 cm in height. Maximum rider's weight is 100 kg.

LUNAPASS is constantly evolving to make Luneur Park an increasingly accessible place for everyone. An amusement park can never be totally accessible because there will always be a Ride or Attraction that some of us can't access, but we have to work to achieve as much accessibility as reasonably possible.